Play a decisive role for the market in allocating resources, and promote the development of the postal sector, the National Development and Reform Commission and the State Post Bureau recently issued "on the part of the postal service liberalization of tariff issues related to notice" (hereinafter referred to as the "Notice"), from June 1 onwards the domestic courier charges, postcards posting and delivery charges, fees and other printed materials delivery concerns parcel delivery concerns tariff competitive pricing, pricing by the government to implement regulated by the market instead.

The industry believes that this is an important measure the government liberalized the market, the introduction of competition, is also China's postal reform a major step forward. China Post Group Corporation (hereinafter referred to as China Post) station to the market, "air", will direct competition with rivals.

Postal reform and further deepen

Press the "notice" requirement, since June 1, the domestic courier charges, postcards posting and delivery charges, print delivery concerns tariff and single weight 10 kg total bubble wrap (each weighing less than 167 g dm package) and other competitive parcel delivery concerns of tariffs, pricing by the government instead implement market adjustment, postal companies can independently determine the tariff structure, standard tariff and billing methods based on market supply and demand and competition.

"Two departments issued" notice "postal reform is another step." China Federation of Logistics and Purchasing Committee of Experts Shaozhong Lin told reporters, in fact, the big screen Chinese postal reform has already opened. By the end of April, with the approval of the State Council, China Post Group companies and their China Post Express Logistics Co., Ltd. (EMS), the existing management system has been adjusted from the current parent company and subsidiary levels, the legal system is transformed into a legal system overall ; mid-May, China Post Group officially introduced the package delivery service reform program, proposed to give the power of the entire network, the bigger and stronger package delivery business.

Regulate the market

Domestic express mail, refers to EMS. In the official website of China Post EMS fees standard, 500 grams less than the cost of EMS first weight is 20 yuan, there is no distinction between the province outside the province, and the packing list and the required surface single charge.

Shaozhong Lin said, in fact, throughout the long work to move closer to the market, but the EMS fees vary, discounts chaotic situation.

"Notice" requirement, the postal enterprises with the creation or adaptation projects and the implementation of the postal service standard tariff rates regulated by the market, it should be 30 days in advance to the public notice. Postal enterprises should strictly implement the provisions of the price tag, a prominent position in the business premises or to facilitate the user's query publicized tariff items and tariff standards, accept social supervision.

"This provision would EMS pricing 'deregulation', and EMS rates played a regulatory role." Shaozhong Lin said. For postcards, prints, posting and delivery charges to implement market-oriented pricing, Development Research Center of the State Council of Industrial Economics Research Department researcher Wei occasion just in an interview with reporters that, under government supervision, the postcards, prints, etc. The delivery market will be further liberalized, it is possible to attract foreign participation.

Urgent need to improve service quality

Even after two decades of development, the domestic courier industry more prosperous, more and more standardized, but the price war is the most direct and most effective way to compete, prices also increased shipment of the company the most effective way.

However, inter-Wei Gang said China postal rates after the implementation of market-oriented, should not participate in price wars.

It is undeniable that, at present, EMS does have some problems, such as delayed delivery is not delivery, poor quality of service, sending pieces of slow, slow online updates. EMS rates even lower prices, and most of the courier company charges prices are pretty, you might not choose China Post.

In this regard, Wei occasion just suggested China Post need to improve service quality, improve labor efficiency, increase on-site service, and the development of new services, such as on-site service instead of waiting in the store, the user can through the China Post under-developed mobile APP single, by phone you can see the whole process of the express parcel delivery, etc., and tap their own potential, to attract more customers, to serve the public. "Notice" requirement, the postal enterprises should follow a lawful, fair, good faith, strengthen internal management and optimize processes, to provide services in accordance with strict rules of postal services, improve service quality, and efforts to reduce operating costs, provide users with high quality inexpensive postal services.

"Notice" further provides that postal enterprises should strictly implement the provisions of the price tag, a prominent position in the business premises or to facilitate the user's query publicized tariff items and tariff standards, accept social supervision. Adhere to the user voluntary basis, may compel service charges are not only forced to charge or service, the service is not available or can not be charged according to the specified standards to provide content and services. Not take price discrimination, price gouging and other improper means, harm the legitimate interests of the user.